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How Bad Baje Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This page explains what we collect when you register, deposit via bKash, Nagad or Rocket, and use our platform — and exactly what you can do about it.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens. Any login from an unrecognised device triggers a verification step before access is granted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage non-essential cookies through the cookie settings panel in your browser.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable financial regulations. You can request deletion once your account is closed.

Requesting Changes

To update incorrect personal data or request full deletion, contact support with your account email. We aim to action verified requests within seven working days.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record and respond promptly.

Live Chat Start a chat from your account dashboard. Our team will verify your identity before processing any data request.

Email Support Send your data request to our support address. Include your registered email and the specific action you are requesting.

Help Centre Our help centre has a dedicated privacy request form. Submit it while logged in and we will confirm receipt within one business day.

What We Collect and Why We Hold It

Bad Baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction

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records are retained to meet financial compliance obligations that apply in the regions where we operate; we do not hold data longer than those obligations require. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket
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is limited strictly to what those processors need to complete your transaction. If you contact our support team, the conversation is logged so we can follow up accurately. Device and session data — browser type, IP address, and login timestamps — is collected automatically to detect
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unauthorised access and protect your account. You can request a copy of the data we hold on you at any time through our support channel. Availability of certain features and data-handling obligations may vary depending on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on Bad Baje. If your question is not here, our support team can help directly.

We collect your name, email address, contact number, and the payment method you register — such as bKash, Nagad, or Rocket. This is used to verify your identity and process transactions.

We share data only with payment processors like bKash, Nagad, and Rocket, and only the minimum needed to complete your transaction. We do not sell your data to advertisers or data brokers.

Your data is held while your account is active and for the period required by applicable financial regulations in your region. Once your account is closed, you can request deletion of non-mandatory records.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide your data summary within a reasonable timeframe.

Yes. Submit a deletion request through our help centre form or via email after closing your account. Mandatory financial records may be retained as required by local law and eligible region rules.

Payment transactions via bKash, Nagad, and Rocket are processed through those providers' own secure systems. We store only a transaction reference, not your full wallet credentials or PIN.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Bad Baje Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does Bad Baje collect when I register?

02 Does Bad Baje share my data with third parties?

03 How long is my account data kept?

04 How do I request a copy of my personal data?

05 Can I ask Bad Baje to delete my account and data?

06 How does Bad Baje protect my payment information?

Privacy Policy

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